Can a Follea Wig Be Repaired? Here’s What You Need to Know
If your Follea wig is starting to show signs of wear, you might be wondering whether it’s time for a new one, or if repair is an option. You’ve made a big investment, and it’s only natural to want it to last as long as possible. The good news? Yes, a Follea wig can be repaired. And doing so can bring it back to life in ways that feel brand new.
In this article, we’ll walk you through how our repair process works and what services are available.
Why Repair a Wig Instead of Replacing It?
A Follea wig is built differently. It’s made from the world’s finest materials, like 100% European ponytail hair and the world’s finest Swiss lace, and hand-crafted by skilled artisans. When something this special starts to wear down, it doesn’t need to be tossed out. It can be restored with care.
Repairing your wig not only saves you money in the long run, it also extends the life of something you already know is a perfect fit for you. And in a world of fast fashion and disposable products, choosing to repair is a meaningful decision. It says you value quality, sustainability, and craftsmanship.
How the Follea Wig Repair Process Works
If your Follea wig or topper needs some expert attention, we’re here to help. Our repair and restoration process is designed to be simple and transparent, so you always know what to expect.
Here’s a look at the full process:
1. Fill Out the Repair Claim Form
Start by completing the repair claim form. If you have any questions or need help, you can always reach out to our team at repair@danielalain.com.
2. Ship Your Wig or Topper
Send your piece, along with the completed claim form, to our corporate office. You’ll receive instructions on where to send it once your form is submitted.
3. We Receive Your Shipment
Once your wig or topper arrives at our office, we log it into our system and prepare it for shipping to our factory.
4. You Receive a Repair Quote
After your piece arrives at the facility, our team will assess the work needed and your consultant will contact you with a detailed quote.
5. Approve or Decline the Quote
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If you approve the quote, your repair will be scheduled and work will begin.
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If you decline the quote, your piece will be returned to our corporate office and shipped back to you without any work done.
6. Repair Work Begins
Once approved, the repair process takes approximately 4-6 weeks to complete from the date of approval.
7. Your Restored Wig is Returned to You
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Repairs are shipped on Mondays using FedEx 2-Day shipping and typically arrive by Wednesday.
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You’ll be invoiced and charged on the day your piece ships.
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A packing slip and invoice will be included in the box.
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You’ll also receive tracking info via email directly from FedEx.
What Services Can Be Completed During a Follea Wig Repair?
Restoring a Follea wig is an intricate process that involves dozens of skilled steps designed to bring your piece back to its original beauty and function.
Here's a look at what types of services are typically involved:
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Replacing the cap – Including the full removal and reconstruction of internal components.
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Lace front replacement – A new lace front is molded, pinned, and sewn into place, including reinforcement with mono thread.
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Silicone section replacement – Both front and back silicone areas are reconstructed and coated multiple times for durability and comfort.
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Elastic replacement – New elastics are sewn in to restore fit and flexibility.
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French top removal and reattachment – The existing top is removed and replaced as needed, including hair ventilation in this area.
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Ventilation – New hair is ventilated on the top, front, back, ear tabs, and lace front to restore original density and natural appearance.
Each repair is customized based on the condition of your wig. Whether your piece needs minor updates or a full overhaul, these services are designed to preserve the quality, comfort, and beauty of your Follea investment for years to come.
Is a Follea Wig Repair Worth It?
If you already own a Follea wig or Topper, choosing to repair it is one of the best ways to protect your investment. Each piece is built to last and made to be restored, so when it begins to show signs of wear, you can feel confident knowing that expert craftsmanship is available to bring it back to life.
If you’re still considering whether a Follea wig is right for you, this process offers a glimpse into what makes our pieces so different. From the materials we use to the time and care that goes into every restoration, we stand behind our commitment to quality, longevity, and service, even years after your initial purchase.
Whether you're sending in your piece for repair or deciding if Follea is the right choice for your hair journey, you can trust that your wig is in expert hands every step of the way.
Ready to start a repair? Click here to fill out the repair claim form or reach out to us with any questions. We’re here to help.
